Send a Case
Generally, you can email the records to firstname.lastname@example.org in PDF format, up to 25 MB per email. If the files are large in size, we have a drop box service that you could use to upload the files directly to us. Simply request the dropbox link from us and we will provide that.
We typically do not recommend sending your case via hard copy in the mail, as that generally takes longer and is at a higher risk for damaged records or materials being lost as we cannot control what the shipping company does. However, if you want to use this option, please ensure that you have a backup copy of materials that you are sending.
Prime Experts Group (PEG) is not responsible for any materials that are sent via hardcopy to our office. We urge you to have a backup copy in the event materials are lost or damaged. Also, Prime Experts Group does not keep your records stored after the case has been reviewed and completed. We discard ALL material, unless specified prior to retaining us.
If you want any of the material returned to you after the work has been completed, you must advise PEG of this request in writing before sending the material to our office, so we can be prepared before we accept your case. Also, you will be responsible for any fees associated with shipping the material back. We request that you include a prepaid label to have the material returned.
The address to mail material too is:
Prime Experts Group LLC
42619 Burbank Terrace Sterling VA 20166